Sparkle Service Request App 1.0

This mobile service request application is designed to enhance the support provided by Sparkle Solutions to its customers and their residents by streamlining the process of submitting maintenance requests for laundry machines and related equipment. The application offers a distinctive feature that allows users to efficiently scan barcodes to automatically input Machine IDs, reducing manual entry errors and saving time.

Key features of the application include:

• Automatic creation of service dispatch tickets, which helps expedite repair processes.
• Integration with a barcode scanner to seamlessly read and populate the Machine ID, with an option for manual entry via the Machine License Plate number.
• Intelligent identification of the machine type and its location, enabling quicker and more accurate routing of service requests.
• Customizable notification options for service completion updates, accessible through email or text message according to user preferences.